Account Manager – Consumer Team

Employment Information

Company Name: Censuswide
Salary: £28,000-£32,000 basic + uncapped commission
Location: London
Job Type: Hybrid/Remote

Job Description

The company:

Founded in 2012, Censuswide has become one of the leading research providers in the UK, partnering with a diverse range of organisations across 25+ countries. We’ve grown rapidly while staying true to our core value: our culture.

At Censuswide, we’re a close-knit team that prioritises collaboration and support. New team members work across various projects, sectors, and team members.

We are looking for hard-working, motivated individuals to help assist some of the biggest PR agencies and brands with all their research needs. All training will be provided, via a structured onboarding programme that over the course of months will bring you up to speed with all aspects related to the role – we are looking for passionate individuals who are keen to learn, but don’t shy away from a challenge.

The role:

  • Identify potential clients, build relationships and generate new business
  • Arrange and attend face-to-face/ virtual meetings and conference calls with new and prospective clients
  • Provide a consultative service to clients – generate creative ideas, advise them on research costs and advise them on research methodology
  • Manage full research process by working with the client on questions, creating the research and providing the clients with the results at the end of the process
  • Providing extensive client entertainment
  • Support senior team members with project management throughout research campaigns
  • Take ownership of the full sales cycle process, from booking initial meeting, sending a quote and closing the deal

The successful candidate will:

  • Be a team player, always willing to help other members of the team.
  • Have a positive, “can-do” attitude and be motivated by building strong client relationships.
  • Be a self-starter who works well independently and is driven by meeting financial targets.
  • Be driven, determined and resilient.
  • Curious – you want to understand the problems your clients are facing and provide solutions to meet their needs.
  • Coachability – you are able to take on feedback and refine your approaches with guidance.
  • Have client-handling and multi-tasking skills, being able to work under pressure and meet regular tight deadlines.
  • Have strong planning and organisational skills with good attention to detail.

Perks & Benefits:

  • Uncapped Commission and generous bonus incentives
  • Travel rewards (past destinations include Las Vegas, Dubai, and New York)
  • Dental and Optical Coverage
  • Extra holidays, late starts, and early finishes based on performance.
  • Flexible remote/hybrid work setup within a supportive and fun company culture.

Desired skills:

We’re looking for a candidate with a strong work ethic, resilience, and a passion for client relationships. Prior market research experience isn’t required, but the following traits and skills are key:

  • Excellent communication and multitasking abilities
  • Relationship-building and sales acumen
  • Self-motivated and able to thrive under pressure
  • Strong planning and organizational skills